FAQs

We at the thestudyroom.london try to be as helpful as possible when it comes to your shopping experience.
Why not have a look at our Frequently Asked Questions to see how we can help?

How Long Does It Take For My Order To Ship?

Orders are typically processed between 1-2 business days & shipping time.
We currently use DPD for our all of our standard shipping . If you have any queries about your delivery you can let us know here.

Do You Accept International Orders?

We currently do not accept International Orders; we are small but hope to do so in the near future.
Why not sign up to our newsletter updates so you can be the first to know when this changes!

Do You Charge Sales Tax?

Standard UK VAT is charged, and indicated on your Order Confirmation and Invoice email following checkout.

Is My Transaction Secure?

We take the utmost care and concern for your privacy while you're shopping on our site. We will never share or sell your information to any third party, and the information we collect is solely used to contact you about your order if necessary. Transactions on our site are secured using SSL encryption technology to ensure that your personal information (especially your credit card number) stays out of the wrong hands, and cannot be read or intercepted as it travels to our payment processing system. We currently use Stripe, PayPal and Apple Pay for your transactions, so you are safe in the knowledge your payments and information is secure. You can read our full Terms & Conditions anytime here

The Product I Want To Order Is Out Of Stock

While we do our best to keep all items on our website in stock, there may be instances when an item is unavailable. In this case, please feel free to email us here about your interest in our products and we'll notify you by email the date the item is expected back in stock.

I’ve missed a Workshop, When Will the Next One Be Available?

While we try and hold as many workshops as we can, sometimes due to damage or timings, they may not always be available. Keep a look out on out events calendar for details of the next workshop and we hope to see you there!

Do you Hold Private workshops?

Yes, we do!
Depending on your needs, The Study Room London can provide you with a bespoke workshop to help you with your productivity needs. Just send us an email here and we will get back to you to help!


Have we not answered your question?

Let us know below and we will get back to you as soon as possible! 

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